Information Technology Services
The mission of the Information Technology Services (ITS) Department is to provide innovative, reliable technology solutions that support the evolving needs of faculty, enhance the student experience, and improve university business operations. We are committed to enabling seamless academic and administrative processes by minimizing technological barriers, fostering innovation, and advancing Virginia State University's mission of excellence, efficiency, and growth.
Our vision is to empower tomorrow's faculty, enrich the student experience, and optimize university operations through transformative technology solutions. By leveraging innovation and reducing operational distractions, we strive to create a connected, efficient, and collaborative environment that promotes academic achievement and institutional success at Virginia State University.
After-Hours IT Support
When students, faculty, or staff contact the IT Service Desk at 804-524-5210 after 5:00 p.m., they are connected to our 24/7 support service. An after-hours support representative is available to assist with account access issues and submit service requests or incident tickets. Requests requiring onsite support are escalated to ITS staff for follow-up on the next business day.
