How to Forward Suspected Spam or Phishing Email to the Information Security Office

Important Notice: Due to the volume of reports received on a daily basis, not all reports to the spam mailbox are able to be given an individual reply. However, the Information Security Office does analyze the reports in aggregate to monitor for large scale attacks and identify malicious links that can be blocked on the campus

Instruction:

The Information Security Office prefers that you forward the suspected phishing or spam messages to the email address SpamReporting@vsu.edu. 

Additional Resources:

If you desire an in-depth analysis of a specific email: If available, please first utilize local IT resources for the analysis, otherwise feel free to submit a ticket to the Information Security Office via the following link:  

Sending email as attachments:

If a member of the Information Security Office reaches out to you about a report, you may be asked to forward the suspicious email again as an attachment. Below are instructions for doing so in various email applications: 

Webmail:

1. Create a new email message.
2. Click the Open Separate Window icon at the top right corner of the new email message window. The email message opens as its own window within your browser.
3. Organize your browser windows so you can see your list of emails and the new message window.
4. Click and drag the suspicious email to the new message window. The suspicious email becomes an attachment to the new message.

Note: If your email is in Conversation view, the attachment will include all the messages within the conversation. To just attach a specific message, change your email display setting to Messages and then attach it.

5. In the new message window To:line, enter the address of the requesting party or SpamReporting@vsu.edu.
6. Enter any relevant information in the message text box.
7. Click Send.​ 

Microsoft Outlook:

1. Create a new email message.
2. Arrange your windows so you can see the main Outlook client window and the new message window.
3. Click and drag the suspicious email from your Outlook window to the new message window. The suspicious email becomes an attachment to the new message.
4. In the new message window To:line, enter the address of the requesting party or SpamReporting@vsu.edu.
5. Enter any relevant information in the message text box.
6. Click Send.