Student Help Desk
Student Help Desk

Student Help Desk

Due to COVID, The physial location of Student Help Desk is not authorized at this time.

Phone support Hours for the Student Service Desk:
Monday through Friday 8:30am to 5:00pm  
Call 804-524-2000 or 804-524-5210

The Student Help Desk is dedicated;to assisting VSU students who are experiencing issues with their computer.

The Student Help Desk is located in Harris Hall, room 8A. Student workers, who are supervised by members of the staff, run the Student Help Desk. Some of the services offered include:

  • Installing Microsoft Windows patches
  • Scanning for and removing Viruses 
    Scanning for and removing Ad-ware and Spy-ware 
  • Troubleshooting Residence Hall connectivity issues
  • Assistance with VSU accounts and passwords

Please note that the following services are NOT offered:

  • Installation of Operating Systems
  • Installation of Non-VSU software
  • Replacement of any hardware
  • Advanced Data Recovery